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Help/FAQs > Terms of Use

Terms of Use


Below are specifics on terms of use and conditions of this site, and buying art work

My goal is to focus on Art, but also to continuously improve any process and interaction with you.

INTRODUCTION

This Agreement contains the complete terms and conditions that apply to you in browsing, joining, buying, and all other activities on this website (mmgartstudio.com). By using or shopping from this website, you agree to be bound by its terms of use and shall comply thereof.

100% SATISFACTION GUARANTEE

I believe in my Art. If you’re not happy, I'm not happy. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive refund. Package and Shipping charges will not be refunded (which are prorated as it's included in all pricing). Email [email protected] or call 720.695.1888 to obtain the return instructions for your order.

COPYRIGHTS

All images on this site belong to MMGartStudio.com (MMG Art Studio Ltd.) and paintings are from my own pictures/creations, are either licensed, or in the public domain because their copyright has expired. This applies to the United States, Canada, the European Union and those countries with a copyright term of life of the author plus 50 -70 years. Additionally, faithful reproductions of two-dimensional original works cannot attract copyright in the U.S. according to the rule in Bridgeman Art Library vs. Corel Corp. However, mistakes do happen. If you find any content on this website that you believe to be under copyright protection, please contact me immediately.

You may not take, use, copy or distribute any image from this website without consent from MMG Art Studio. All images created by MMG Art Studio, either electronic images or hardcopy images, artworks, print, reproductions, products and web design, shown on this website or elsewhere, are ©MMG Art Studio.

  • *No Commercial Use (“for profit or non-profit” use) without explicit written agreement, or signed licensing agreement from MMG Art Sudio Ltd. If you are interested in licensing artwork, please contact [email protected]

  • *MMG Art Studiowork is not to be reproduced, resold, or distributed in any way contrary to Terms of Use. 

No Commercial Use without Licensing Contract

You may not redistribute, reproduce, make derivative works or otherwise use the images under copyright of MMG Art Studio, outside of the terms of use on this page. Images may not be sold or used in any way, including but not limited to, the selling of products, or in connection with the promotion of any type product, Service, or Sales. Furthermore, no use of any image may infringe upon the rights of existing or potential licensees of MMG Art Studio artworks. You are not permitted to use MMG Art Studio images to manufacture your own products for sale in any form or through any market such as ebay or elsewhere. It is a serious infringement copyright laws to do this. You are not permitted to use MMG Art Studio’s images as part of your online site, store, or auction templates as well as part of your logo. MMG Art Studio artworks may not be used for any business logo, stationary, promotional material or signage.

ARTWORK RIGHTS

Artwork purchased from MMG Art Studio means you are the owner of the ordinal piece or art work print/reproduction. This is the right to own the tangible piece. Copyright ownership is separate from ownership of individual items of art, and it does not transfer with a sale of fine art.  MMG Art Studio, as the artist, retains current, and future Copy/Moral rights for all my works of fine, modern, and original art even after the sale of of the actual artwork to someone else.

If you commission MMG Art Studio to create a piece of artwork, I will certainly not reproduce, or even post the work on my website without your written agreement.

Copyright gives MMG Art Studio, as the artist, the right to control whether and how copies are made of all artwork.

If the purchaser wants to reproduce the painting he/she now owns, he/she will need MMG Art Studio permission, except for some limited “fair use” purposes. For example, he/she can use a picture of the artwork in order to offer it for sale, or if she lends or sells your work to a gallery, museum, or auction house, those entities can include a picture in their catalog or other publications related to selling or showing the work.

However, if the purchaser wants to use thier art on a business webpage or on the cover of a brochure for his/her business, he/she will be liable for copyright infringement unless he/she got MMG Art Studio permission. Copyright can be assigned, but only in a writing signed by MMG Art Studio which specifically says that MMG is transferring “all copyright.” Copyright lasts for your life plus 70 years.

PRODUCT PRICING AND DESCRIPTIONS

The List Price displayed for products on our website represents the full retail price listed on the product itself, but includes shipping, packaging, handling, and Colorado Sales tax. If a product offered in our website is not as described, your sole remedy is to return it in unused condition within the allowed and stated limits of the return policy. I’ve never had this happen but just in case we’re both protected.

CERTIFICATES OF AUTHENTICITY

All ORIGINAL artwork, unframed and framed, comes with a certificate of authenticity. This provenance will accompany the artwork is for the purpose of sharing history and information with the buyer. This is an extra piece that is created within the Art industry to help prove original works of art, against fraud, especially with respect to forged prints. The certificate does not imply additional certification or warranty, but again provides specific details about the nature and provenance (history of title) of the Art work.

PAYMENT PROCESSING

Like many e-commerce web sites MMGartStudio.com works with Stripe or PayPal which are both 100% secure online payment service provider. You do not need a Stripe or PayPal account to buy from mmgartstudion.com.

Included in every sale is sales tax for Colorado which I am obligated to collect and pay (even for online transactions).

CANCELLATIONS & REFUNDS

For website art, MMG will refund 100% of the purchase price for all un-shipped original paintings. After shipment, returns are accepted if returned, postmarked, within 30 days of receipt. Refund is the purchase amount minus the material packing and the shipping costs. For commissions, you are able to cancel your order without incurring any charges within the first 24 hours. If a cancellation request is received after the 24hrs, the refund will depend on the following. (a) If MMG hasn’t started your painting, your order will be 100% refunded to you. (b) If your painting was started, on the first day, I will retain a 10% cancellation fee which would have been collected by advance payment. MMG is not trying to make this unfair but all commissions are custom hand made as per customer’s specification.

RETURNS (AFTER RECEIPT)

We are committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive refund. Shipping charges will not be refunded. Customer is also responsible for any and all return shipment costs. Email [email protected] to obtain the return instructions for your order.

Artwork (and if included frame) must be in original condition for a full refund.

After 30 days from date of delivery, all sales are final. Custom or commissioned art sales are final but I 100% guarantee my work. If you are not happy or something is wrong, please contact me immediately.

SHIPPING

For Originals, we ship via FedEx Ground and United States Postal Service (USPS). It's rare, but in some cases use United Parcel Service (UPS). Under normal circumstances, most orders of unframed art ship out within 1-3 business days. However, due to large order volumes, weather conditions or circumstances beyond our control, we will ship your order out as soon as possible. You will receive multiple emails or SMS text messages as to the order process. As soon as your shipment is delivered to FedEx, you will be emailed a tracking number. We carefully handle and hand-package your artwork ourselves at the FedEx facility – with the help of FedEx to ensure each package has the best protection. All artwork is wrapped, then securely packed in a box or crate. All artwork is fully insured for shipping. Damaged Items - We inspect each artwork before it is shipped and pride ourselves on delivering your art to you. We guarantee it to arrive in perfect condition. PLEASE THOROUGHLY INSPECT the package upon receipt before opening. If there is any damage, do not accept the package. If it was just dropped off. Take pictures of the box with any damage before opening. If for any reason, your artwork shows up in other-than-perfect condition, contact us ASAP of receipt and we will work on the shipping insurance claim.

CHANGE POLICY

For commissions, making any changes when a painting is in progress is very difficult to deal with. The goal of a commission is to get the output exactly how you want so we will engage in many conversations to ensure the output is perfect. Depending on size and complexity, I may provide a sketch or sample layout just to make sure we’re in full understanding of what you want. Once the down payment is made, and we have agreed on the picture, any further changes will incur a higher price. Please do not ask for changes unless it is critical. Again we will talk and go back and forth as many times as needed in order to get the output you want, but I will clearly let you know where the cut off is for changes.

CANVAS SIZES

For commissions, Please indicate size you would like.

  • 11×14 | 12×12 | 12×16 | 16×16 | 16×20 | 20×24 | 24×24 | 24×30 | 30×30 | 30×40 | 36×48 are typical size canvas’s

  • Larger sizes are available. Let’s talk if this applies to your project. I have painted a 22’x 4′ piece so nothing is too large.


FRAMING

Art Framing means two things. First, canvas has to be stretched onto a solid wood frame with the canvas wrapped around the back and the art work. It can be hung directly as-is, or hanging hardware can be attached. I only paint on already stretched framed canvas. There is a reason for this even though it is more common for art to be sold on canvas cloth only, that is rolled up and shipped in a tube.  There are a lot of costs and risks a buyer does not appreciate until later. Primarily, it is expensive (more than a $100) to get canvas stretched on to a wooden frame. Moreover, unless done by an experienced professional, stretching canvas that is already painted-on has a high risk of damaging the painting if stretched too much. Just know what you’re buying when considering any artist not having an already framed canvas. Remember canvas is a fibrous cloth, treated, and painted on with up to a dozen layers. Stretching this after its been painted can only result in reduced durability and higher risk cracking as oil take up to six months to fully dry.

FRAMING 2

The second frame is the typical frame that complements the art work, and also ties it into the space the art will be placed/hung. All art is unframed unless specifically stated. Prints can be ordered with frames through the professional fulfillment company. I can work with you to purchase a frame if you’d like for our original. Contact me if you’re interested in having your artwork framed.

What is your privacy policy?

Your privacy is very important to us and we are committed to respecting it on this site. We will maintain the confidentiality of your sensitive information in accordance with our Privacy Policy. We may change this policy from time to time, and if we do we will provide notice on this site.

This was amended on 23 May 2018 in regard to the new GDPR requirements on gathering of customer data from the WooCommerce checkout. The revised Privacy Policy covers the whole personal data usage and is found again, here: Privacy Policy.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

https://monicamarquez.artstorefronts.com/privacy-policy/articles/what-is-your-policy-on-returns-exchanges-refunds

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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