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Help/FAQs > Privacy Policy

Privacy Policy


Effective Date: January 2016 :: Updated on October 18, 2019

This website is owned and operated by MMG Art Studio LLC, (“MMG,” “I,” “me,” “us,” “we,” and “our”). Your privacy and trust are very important to me. The purpose of this Privacy Policy is to describe how MMG collects, uses, and shares information that is collected about you through our website, www.mmgartstudio.com  –  Privacy Policy is to inform the user about the data you gather, while the Terms and Conditions (also called T&C, Terms of Service or ToS) include the legal terms and rules that bind the customer to your business.

I feel this Privacy Policy is common sense, and treat your information like how I want my information to be treated. Still I am required to spell this out (lawyers made me do it - hehe - But seriously, carefully read and understand what we do and how we treat information collected about you through the Website. By using the Website, you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at [email protected]

For EU friends, This site is GDRP Compliant, see within for specifics.

++ DATA PRIVACY & YOUR INFORMATION

We collect “personal” information from you when you provide it to us. For example, if you purchase artwork, we collect your name, mailing/billing address, telephone number, email address, credit card number and financial information (solely for payment purposes). If purchasing an original piece of art work, I use some of this to produce and provide you the certificate of Authenticity.

If you sign up to receive a newsletter, we will collect your email address.

What We Do with That Information

MMG Art Studio protects your privacy. The personal information that you give us when you place an order is used to process and fulfill your order. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes or for any reason. We use your personal information for internal purposes such as processing and keeping you informed of your order. Also internal purposes includes providing customer support or providing, maintaining, evaluating and improving our products and services. We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable.

We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

This privacy statement applies solely to information collected by our website. We also collect “non-personal” information from you, such as your browser type, your ISP, operating system, and your IP address. “Non-personal” information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in developing the design and layout of the website to give our users the best web experience possible.

Internet Advertising. We may use third party service providers to serve ads on our behalf across the Internet and sometimes on the Website. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services.

++COLLECTING AND USING YOUR INFORMATION

Personal Information. We use Personal Information primarily for our own business purposes, such as providing, maintaining, evaluating, and improving the Website and the services offered through the website, fulfilling requests for information, producing and shipping the products that you order, and providing customer support. For example, if you create an account with us, we will use the information that you provide us to communicate with you. Similarly, if you sign up to subscribe to a newsletter, we will use the email address you provide to send you the newsletters.

Google Analytics. Information is also collected through Google Analytics to help analyze how users use the Website. The Google Analytics tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Website and to compile statistical reports on Website activity for Circle Graphics. For more information regarding how Google Analytics protects your data, please visit Google’s website at www.google.com/analytics/learn/privacy.html.

Cookies. Like almost all e-commerce web sites, we use “cookies.” Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don’t store any of your personal information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit or provide you with a more personalized user experience. Whether you want your web browser to accept cookies or not is completely up to you. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies. We use cookies to improve the quality of the Website and services, including to store user preferences, to track user trends, and to provide relevant advertising to you.

THIRD PARTY WEBSITES

The Site may include links to other websites (such as Facebook, Instagram, and Pinterest) that we do not own or control and features that allow you to use third party social media services. Your use of third party websites or services is exclusively at your own risk and may be subject to the policies of those websites or services. Links to and from the Site do not mean that we endorse or are associated with any third party website or service or any Content accessible on any other website or service. We are not liable or responsible for any claim, loss or damage arising from your use of any third party website or service accessed in connection with the Site.

You agree to release MMG Art Studio and our officers, directors, agents and employees from any claims, demands, disputes or liabilities, of any kind or nature, arising in any way from the use of the Site by any other MMG Art Studio user or third party.

SECURITY

We have partnered with PayPal and Stripe and both have set standards for security of online ecommerce transactions. You can read more about PayPal’s security measures at PayPal.com

This whole site is SSL encrypted to ensure the connection for all transactions are secure.

The hosting company we use takes security measures to protect this site. Nothing though is 100% safe on the internet. Still however there are far easier prey out there for hackers to focus on. Double authentication for site admin log in, and TOOLS such as backup Buddy, and Security scans with iThemes ensures this site is up to date and not vulnerable to known and easy exploits. Shop with confidence your purchase and your data are secure.

Questions and How To Contact Us

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us via this website, email us at [email protected]mmgartstudio.com  or call 720.695.1888

GDPR Details

EU General Data Protection Regulation (GDPR) will come into force on the 25th May 2018

If you don’t know what GDPR is or need a good refresher, read Wikipedia’s GDPR page

So, let’s cover what’s changes were required to be made.

  1. Tell the user who you are, what data you collect, why you collect the data, for how long you retain it and which third parties receive it (if any)

    • Privacy Policy Updated (This page and linked to by the Checkout page)

  2. Get a clear consent before collecting any data

    • Future integration.

  3. Let users access their data

    • registered users can view “my account”

  4. Let users download their data

  5. Let users delete their data

  6. Let users know if a data breach has occurred

    • Will send out an email and post a banner on this site should this ever occur

  • According to Google Analytics Team (they sent an email to all account holders on April 11th 2018):

    • GDPR completed actions on account even for users not based in the European Economic Area (EEA)

    • They introduced granular data retention controls that defines how long your user and event data is held on servers. Google Analytics will automatically delete user and event data that is older than 30 day retention period

    • Google Analytics also introduced a new user deletion tool that allows MMG to delete all data associated with an individual user (e.g. site visitor) from your Google Analytics properties

    • Google Analytics remain committed to providing features for customizable cookie settings, privacy controls, data sharing settings, data deletion on account termination, and IP anonymization

    • They updated their policies as Data Processors

  • Breach notifications

    • if MMG website experiences a data breach, we will immediately communicated to those users affected by the breach. A notification will be sent within 72 hours.What’s a data breach by the way?  Well, this occurs when personal information is passed to:

      • an unauthorized data processor or subcontractor

        • a non-GDPR compliant body

        • a third party without the knowledge of the data subject

        • a hacker

On top of this, we have developed a security data breach response plan and process in place to address a breach.

Privacy Policy is to inform the user about the data you gather, while the Terms and Conditions (also called T&C, Terms of Service or ToS) include the legal terms and rules that bind the customer to your business.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

https://monicamarquez.artstorefronts.com/privacy-policy/articles/what-is-your-policy-on-returns-exchanges-refunds

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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