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Guarantees for Collectors / Buyers
It's all about you!
Why? and How?
Simply - without you, my art career is meaningless. I can not tell you how much it means to me when someone purchases a print, and more so an original.
FOR PRINTS Shipping times range from 3-7 business days (note 8/2020 - due to COVID, fulfillment times are 10-12 days). You will receive a tracking number as soon as your order has been shipped. The buyer may return the work within 30 days of receipt. Read our Procedure and Conditions for the return of works.
FOR ORIGINALS: Shipping times range from 3-7 business days. We carefully handle and hand-package your artwork ourselves ensure each package has the best protection. All artwork is wrapped, then securely packed in a box. All artwork is fully insured for shipping and almost entirely via the United States Postal Service (USPS). I also use FedEx Ground. or United Parcel Service (UPS) if the circumstances warranted. You will receive multiple emails or SMS text messages as to the order process/ updates. As soon as your shipment is delivered to USPS, you will be emailed a tracking number. The Authenticity Certificate is included in every original produced by the artist (MMG) offered for sale.
Damaged Items: We inspect each artwork before it is shipped and pride ourselves on delivering your art to you. We guarantee it to arrive in perfect condition. PLEASE THOROUGHLY INSPECT the package upon receipt before opening. If there is any damage, do not accept the package. If for any reason, your artwork shows up in other-than-perfect condition, contact us ASAP of receipt and we will work on the shipping insurance claim.
This is stated several places
throughout this site, but I put a lot of risk providing
guarantees when print fulfillment charges me and does not accept returns. I however do the right thing, and ensure you can return if you are not
satisfied .
How to Best use this site
If you have never purchased art from me, welcome and enjoy!. Select an art category or collection and let yourself go. Take your time and get connected with the story, until you find an original, or print that drives your emotions. If purchasing a print, check the texts that will guide you step by step and help ensure your purchase is perfect for you.
For finding art and the ideal painting for decorating your living room, or any room in your home or business, use the virtual camera assistant. Here you can place an original or chose a suitable size or format of a print to dress the wall in a museum quality print that helps you relax.
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How can I keep up with your new work?
Your following will want to keep up with your new work. We recommend including social media links and getting them to sign up for your newsletter.
EXAMPLE:
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up] !
You can also follow us on our social media pages as we are constantly posting about new work! See links in footer
Trusted Art Seller
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
https://monicamarquez.artstorefronts.com/privacy-policy/articles/what-is-your-policy-on-returns-exchanges-refunds
Verified Secure Website with Safe Checkout
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